Read the text below. Match choices (A- H) to (12 - 16). There are three choices you do not need to use. Write your answers on the separate answer sheet.

If a piece of your mail has been damaged, delayed or lost by Royal Mail, there are a number of things you can do.

(You must keep damaged or delayed items and the packaging, as we may need to see them).

You can contact Customer Services

Call 08457 740 740 (or Textphone 08456 000 606) and we'll take the details from you - please have all information and any proof of posting ready.

The most amazing and breathtaking view to see the City from the air! Delight in the vistas of New York on your 10-12 minute bird's eye tour. See the United States' most famous landmark, the Statue of Liberty, so close you can almost reach out and touch her! Your flight continues as you pass the Empire State, Chrysler, Woolworth, and Meet Life Buildings, Ellis Island along with the New York Harbor, George Washington Bridge, and the world renowned Central Park.
Reservations

Call: (212) 445-0848

Passports give you access. So does MetroCard. It takes you to all the famous places in the entire city. And, with an Unlimited Ride Card, you can hop on and off New York City Transit subways and local busses as many times as you like, all day long. It's the fastest, least expensive way to see it all.

You can buy MetroCard at the Gray Line counter in the Times Square Visitor Center. You can also buy it at subway station vending machines with your debit or credit, or cash.

For more information, call 800-638-7622.

Imagine yourself on a beautiful yacht, indulging in sumptuous cuisine and fine wines, dancing to delightful live music, enjoying gracious and attentive service... Well, pinch yourself; you're not dreaming! Metro-North takes you to the World Yacht Dinner Cruise. And you'll ride the train FREE if you ask for the Metro-North package when you make your reservation!

During the three-hour cruise around New York Harbor, you'll dine on an incredible four-course, sit-down feast that includes delicious signature dishes from some of New York's most acclaimed chefs. Spend the evening dancing to a live band, or strolling along the deck. Reservations must be made at least one week in advance by calling World Yacht at (212) 630-8850.

8th Smash Year!

"Hilarious! The most entertaining show on or off Broadway!" - Gannett Newspapers

I Love You,

You're Perfect,

Now Change

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