Exercise 10. Read the discussion of what qualities a real manager should possess. Continue the discussion using the suggested vocabulary.

Reporter: In the second part of this interview I’d like to ask each of you in turn what you consider to be the three most important qualities for a good manager. Perhaps we could hear your ideas first, Mr.Reynolds.

Reynolds: I think that at present the most important quality is the ability to deal with other people. I know we are a manufacturing industry, but I feel very strongly that we also have a great responsibility towards our personnel. Secondly,… let me see. Yes, in my opinion the second most important quality is the ability to talk to our personnel about their jobs, their futures, their problems, etc. And thirdly, … I suppose I’d put adaptability as the third most important quality. I think that fits in with the other two points I mentioned to give my idea of a good manager.

Reporter: Thank you for your opinion, Mr. Reynolds. Perhaps we could hear your views now, Mr. Pritchard.

Pritchard: I consider the present situation requires a rather different approach to the whole question of management and therefore different qualities for managers. I believe that a good manager is one who can persuade people that his way is right. Isn’t that why he is a manager? Getting people to accept his decisions and to follow his leadership – that, in my view, is the mark of a good manager. Secondly, I think that he should be firm with his people – that’s how they will come to respect him. And thirdly,… I’m of the opinion that he should be physically fit. In this age the pressures and strains are so great that only the fittest can survive, and those are the ones who should be the managers. Mentally competent. Yes, and physically competent, too.

Reporter: Thanks, Mr. Pritchard. Could we hear what you think, Mrs.Stainton?

Stainton: Yes, certainly. I think my views probably represent a mixture or synthesis of my colleagues” opinions. The most important quality is, in my opinion, the ability to think flexibly – to find new answers and new solutions. Secondly, I feel that as managers we should be able to handle people, as I’m sure that for the company good labour relations mean a happy and secure future. But this doesn’t mean that we should be too lenient or too dogmatic. No, the third quality should be, in my opinion, the ability to direct and control people effectively.

Reporter: Thank you all for your ideas.

Vocabulary

to be able to deal with other people - уметь общаться с другими людьми

to be responsible (to smb) (for smth) – нести ответственность (перед к.-л.)

(за ч.-л.)

to be able to talk to the personnel - уметь разговаривать с персоналом

to be able to relate to people - уметь взаимодействовать с людьми

to be adaptable - уметь приспосабливаться

to fit in with smth. - подходить, соответствовать,

to be able to persuade people - уметь убеждать людей

to get along with smb. - ладить с к.-л.

to get people to accept smb’s - склонять людей к согласию с решениями

decisions (руководства)

to get people to follow smb’s - заставлять людей выполнять требования

leadership руководства

to be firm with people - быть требовательным к подчиненным

to be physically fit - быть в хорошей физической форме

to be mentally competent - обладать живым умом

to be able to think flexibly - уметь гибко мыслить

to be able to handle people - уметь управлять людьми

to be lenient - быть уступчивым

to be dogmatic - быть догматичным, категоричным

to be punctual - быть пунктуальным

to be enthusiastic - быть оптимистично настроенным

to be creative - творчески относиться к делу

to be well-bred - быть хорошо воспитанным

to be suitable for the position - соответствовать должности

to be well-organized - быть хорошо организованным

to be strong in body - быть физически сильным

to keep fit - держать себя в форме

to direct people effectively - управлять людьми эффективно

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