Consult where knowledge is lacking

A manager need not necessarily be an expert in all the areas of activity under his supervision. A good manager is one who has a good birds-eye-view of things under his command, but knows where to seek advice, counsel or direction when he is not equipped with specialized knowledge.

A good and decisive manger does not give a wrong direction to hide his ignorance, nor does he procrastinate decision making and grope in the dark on account of his lack of knowledge. A good manager is one who has the boldness to accept his ignorance, openness to consult the right persons and smartness to tap the right help from the right source. And this process does not exclude subordinates too!

A good decisive manager does not rest on his ego, if he has to consult a junior who could be a specialist and the right source of knowledge. At the same time, the good decision maker has a very strong common sense to seek the most appropriate source for guidance and adds a fair degree of his common sense, past experience and gut feeling to weigh through the suggestions and give the right decision.

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